UNISSON
Business, Management and Services Engineering and Architecture Health
This project aims to analyse how the quality and safety of care for the elderly is understood and addressed in professional practices in nursing homes and homecare, including an understanding of digital technologies, work organisation and management aspects as potential resources or obstacles.
It is based on a qualitative diagnostic approach, focused on identifying the issues, mechanisms and conditions that influence the quality and safety of care, based on the experiences and practices of professionals in the field.
In the longer term, this work is part of a process aimed at optimising patient-centered results and enhancing the quality and safety of care, particularly in the context of a reorientation of healthcare systems towards ambulatory, home-based or nursing home care.
The evaluation and deployment of innovative technological, organisational or clinical solutions aiming to improve the efficiency of care are therefore future prospects. They are not part of this diagnostic phase but may be considered in later steps of the project.